Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery for items in new, unworn condition with tags attached.
Refunds are issued to the original payment method (shipping fees are non-refundable).
Start a return by contacting us at support@urbanmusestyle.com.
Are any purchases final sale?
Yes, all clearance and discounted items are final sale and cannot be returned or exchanged.
When will I get my order?
Orders are processed within 1–2 business days and delivered in 3–5 business days with standard shipping.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are sourced from trusted suppliers and manufacturers both in the United States and overseas. We carefully select our partners to ensure every item delivers high quality, fair value, and great style.
How much does shipping cost?
Shipping costs are calculated at checkout based on the best available rate and delivery method for your location. We always strive to provide the most affordable and efficient option.